Water Conditioning Products for the Plumbing Professional

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Fifty years of manufacturing industry-leading, water conditioning products backed by expert support.

  • Consumer Driven Features That Set You Apart

  • Largest Field Sales Force in North America

  • Customer Service Team Averaging 20+ Years

  • Leading High-Efficiency Technology

  • 1.2 million sq ft State-of-the-Art Mfg Facility

  • ISO9001:2008 Quality Assurance Certified

  • ISO14001:2004 Environmental Mgmt Systems

  • World Class Testing Laboratory

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CIPHEX West announces 2018 New Product Competition winners

CIPHEX (Western Canada’s largest event for the HVAC, plumbing, hydronics and water treatment industry) has announced the winners of their 2018 Product Showcase.

The Aqua Flo H.E.R.O. won the best new product in the Water Treatment category. This innovative reverse osmosis (R.O.) system wastes virtually no water, recycling 99.9% of rinse water for use throughout the home rather than sending it to the drain. Similar systems waste between 4 and 12 gallons of water for every gallon of R.O. water produced.

Improve your bottom line with products your customers will love

Our two-step certification program will teach you the basics of water conditioning so you’re ready to sell, install and service Novo products. Plus, our FREE certified plumber kit gives you everything you need to get started.

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Customer Service, at your service

Our Customer Service Team & Commercial Engineering Group have more than 250 years of combined industry experience. We work with your wholesaler to provide you with the best products and support in the industry.

From installation through servicing, we’re here to answer all your questions. Your team of water conditioning experts are only ever a 1-800 call away.


Tech Tip: The Effect of Low or No Salt on Precision Brining

Precision brining, available on our 85HE series, means that your conditioner calculates the exact amount of brine required to regenerate, saving up to 30% more salt. 

But, what happens when there isn’t enough salt?

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Free CIPHEX registration for Novo customers

Visit Western Canada's biggest plumbing, HVAC and water treatment trade show for free as our thank you for being a Novo customer.

CIPHEX Seminar & Workshop Schedule

Register today!

VIP PROMO CODE is: CAN25. This entitles you to free advanced registration ($15 value) plus a $10 discount per education session.

Register before the Early Bird deadline on October 12 to save even more money!

Commercial Products

Offer your business and commercial customers a significantly higher Return-On-Investment (R.O.I.) using Canature WaterGroup High-Efficiency Products.

Our Products



Specialty Systems


Reverse Osmosis

Ultra Violet

Point of Use Filtration

2018 Catalog